Managed IT Services

Stop firefighting. Start operating.

rebytes takes ownership of your networks, servers, cloud and security — monitored 24/7, documented end to end, and delivered against a signed SLA with a 15-minute P1 response target.

Coverage

Six disciplines, one operations team

Network Routing & Connectivity

Multi-site SD-WAN, VLAN segmentation, BGP and failover circuits designed for predictable throughput and clean isolation.

Server Administration

Linux and Windows fleets: hardening, patch cadence, capacity planning, monitored backups and tested restores.

Containerized Cloud Infrastructure

Docker and Kubernetes platforms with IaC provisioning, CI/CD pipelines, autoscaling and cost governance.

Cybersecurity Operations

Endpoint detection & response, centralized logging, vulnerability management, MFA and zero-trust access policies.

VoIP & Telephony

Hosted PBX, SIP trunking, IVR and call routing — integrated with your CRM and ERP records.

24/7 Helpdesk

Tiered support with named engineers, asset inventory, onboarding/offboarding runbooks and monthly reporting.

Engagement tiers

Pick the coverage level, not the hourly rate

Essential

10–35 seats

  • Business-hours helpdesk
  • Patch & backup management
  • Monthly health report
Request pricing

Operate

Most chosen

35–150 seats

  • 24/7 monitoring & response
  • Network + cloud management
  • Quarterly roadmap review
Request pricing

Assured

150+ seats / regulated

  • Dedicated engineering pod
  • SIEM & compliance reporting
  • DR testing twice yearly
Request pricing

Onboarding

First 60 days, mapped

  1. 01

    Infrastructure audit

    Two-week discovery of assets, risks and cost.

  2. 02

    Remediation plan

    Prioritized fixes with effort and impact scored.

  3. 03

    Transition

    Documentation, tooling rollout, runbooks, handover.

  4. 04

    Operate & improve

    SLA delivery plus quarterly roadmap reviews.

Common questions

Before you ask